Please Note: 
It is highly recommended to keep your decal(s) out of reach of small children as it may cause a choking hazard for them.

1.   What is a decal?
A decal is a graphic adhesive vinyl decal or sticker that can be applied to walls or any smooth surfaces.  They are high quality vinyl, easy to apply and easily removed. 

2.   Is a decal easy to apply? 
All vinyl decals are easy to apply.  With every purchase you order; we will send you a step-by-step instruction guide sheet with pictures to follow and household tools that will  assist with your vinyl decal application. 

3.   What surfaces can I place a decal on to? 
Decals can be placed onto any smooth surfaces. Such as non-porous surfaces which include, but not limited to ceilings, mirrors, walls, sealed concrete floors, smooth metal, whiteboards, tiles, plastic, paper and even wood furniture. As long as the surface is dust free and clean before applying the decal.   

4.   Can I apply a decal to freshly painted/wallpapered walls?
It is best to leave the freshly painted/wallpapered walls for 4 - 6 weeks before applying your decals as it will leave enough time for your walls to completely dry and adhere to the wall.  

5.   Can I re-use or re-position my decal? 
It depends on the surface you are applying your decal(s) to. You may be able to reposition your decal, but unfortunately you cannot re-use your decal.    

6.   How do I remove a decal? 
Decals are easy to remove from all smooth surfaces.  You can peel from a diagonal corner and remove slowly.  If your decal(s) are stubborn and won't budge - get out the hair dryer (low/medium setting); the decal will become warm and rubbery for then it will be become easy to peel off.    

7.   Can I get a decal wet?
Yes.  Decals are waterproof and are suitable for outdoor/indoor use.  They can even stand the humanity of laundry/bathroom setting. Before you apply your decal; the wall must be completely dry before adding your decal(s).   

8.   What colours are available when choosing my decal? 
You will have a colour chart when purchasing your decal via the shop or you can click here. Each individual computer resolutions colours may differ slightly to the actual products shown on your screen. 

9.   What is a decal made of? 
Decals are made of an ultra-thin, self-adhesive, matte vinyl film. 

10.  Where is a decal made? 
All decals are proudly 100% designed, created and made at Contagiously Funky's Design Studio in sunny; North Shore, Auckland, New Zealand.    

11.  How to clean my decal? 
All you need is a damp cloth or paper towel with a smidge of dishwashing liquid and warm water. Gentle wipe your decal(s) in a circular motion to remove dust particles or residue. 

12.  What is the best way to pay?
All payments must be paid in full and clear before receiving any decal(s) orders.  All pricing is in New Zealand Dollars ($NZD); are exclusive of GST.  Prices may change without notice.  All payments can be made with New Zealand internet banking.  Please send me an email with your name as your reference number, so I can follow up with your processing order.    

13.  How do decals get posted? 
Parcel deliveries will be posted by track and trace once money transfer has been clear and processed. This will take between 3 - 15 business working days. An email will be sent to confirm your tracking number.   Custom design projects are all individually made and therefore the design process will take a minimum of 5 - 15 business working days before posting your custom orders. There will be an updating schedule if required.   Pick-ups/cash are welcome but must be arranged by appointment only.    

14.  Will I get my money returned if I change my mind? 
If you are not completely happy with your decal(s). Contagiously Funky will be happy to exchange your product for a shop credit or to the value of the item that you purchased; in return you must notify by email to clarify your decision and post your decal(s) items back within 14 days of receiving it. The product must be still in its original condition/packaging and undamaged/unused. The customer buyer may have to incur re-posting costs. No returns or refunds on any custom designs, sale items, personalised, specials or limited editions.   

15.  What do you do with my information? 
Contagiously Funky respects the client’s privacy and will treat any personal information given as private, confidential and will not sell, disclose, pass on to any third parties or any linked web sites. The Contagiously Funky's client acknowledges any personal information given is correct in to order to trade with and send once in a blue moon newsletter with Contagiously Funky. 

16. Do we get instructions with our decals?
Yes absolutely. With every order you will get your own set of instructions or you can view the decal instructions here.